Frequently asked questions

MortgageAiQ is a free mortgage intelligence tool that tells you whether refinancing your current mortgage could save you money. Answer four quick questions and get a clear, honest answer in under two minutes — no account, no credit check, no strings attached.

The initial estimate takes about two minutes. If refinancing looks promising, you can choose to continue with a more detailed analysis that takes a few additional minutes.

No. The quick estimate uses information you provide — we don’t pull your credit report. If you move forward to a formal application with a lender, a hard credit inquiry would happen at that stage, but never during the MortgageAiQ estimate.

Yes. There’s no cost to use MortgageAiQ. We’re compensated by lenders only when a loan actually closes — and only if refinancing genuinely saved you money.

Our estimates are based on current market rates, your loan details, and standard closing cost assumptions for your area. While the final terms depend on your full application, our estimates are designed to be conservative — we’d rather under-promise than over-promise.

We’ll tell you exactly why — including what rate, home value, or balance changes would flip the answer. Then we’ll monitor those conditions for you and send a notification when the math changes. This monitoring is completely free.

For the quick estimate: your approximate home value, remaining loan balance, current interest rate, and loan type. That’s it. No social security number, no income documentation, no account creation.

MortgageAiQ connects borrowers with licensed loan officers when refinancing makes genuine financial sense. We earn a referral fee only when a loan closes. If we tell you to stay put, we earn nothing — and that’s by design.

Your estimate data is encrypted in transit and at rest. We don’t sell your information to third parties. If you don’t proceed with a loan, your data is automatically deleted after 90 days. See our Privacy Policy for full details.

No. We don’t share your contact information with anyone unless you explicitly choose to connect with a loan officer. If you opt in to rate monitoring, you’ll receive only relevant notifications — no marketing spam.

If refinancing looks promising, we’ll connect you with a licensed loan officer who can walk you through the next steps. They’ll have your estimate data so you don’t have to repeat yourself.

Absolutely. Rates change daily, and so does the math. You can run a new estimate anytime. If you’ve opted in to monitoring, we’ll also proactively notify you when conditions change in your favor.